Managing an Audience
My audience is hostile. That one guy is always talking! Why won't they listen? Why are they trying to derail me? We've heard these and many other complaints about the audience from our clients. A group of human beings will always have their own agendas, which may or may not align with that of the speaker. When the questions start coming, the proverbial fur can fly.
We say, "Resist the urge to blame!"
Have you ever considered what the speaker might be doing to contribute to the chaos? What is he/she missing that would help to manage these so-called "difficult" audiences?
No one can completely control an audience, but this one-day workshop offers some strategic tips to stack the deck in favor of the presenter as much as possible, including how to:
- set the audience up for your questions
- stay on top when asked potentially undermining questions
- handle hecklers
- keep both you and your audience on topic
- remain in charge of the floor
- end Q&A sessions with a clean finish, on your agenda
Time commitment: one day
Recommended group size: 10–15 participants